Returns & Exchanges
At Manoir Group, we want you to be completely satisfied with your home furnishings. If a piece does not perfectly complement your space, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to begin the return authorization process.
Prepare the Package
Carefully repackage the item in its original protective materials and box to ensure it remains undamaged during the transit back to our warehouse.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the exterior of your package, covering any previous delivery markings.
Quality Inspection & Refund
Once our artisans inspect the returned item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing